Issues in previous versions

Known issues from earlier versions of the software

This page retains a history of known issues from previous versions of the software, most of which have been fixed.


 

List of know issues in (v1.28.7.0):

  • The “Sitka” font family does not work when copying graphs – it displays fine, but the graphs will not copy correctly. We advise users to not use this font family, which has some known issues in Windows. 
  • When a lot of graphs are open at the same time, or after long use of p:IGI+ sometimes you get no points shown on a graph, and a text error message saying “E_OUTOFMEMORY: Ran out of memory (****)”. To solve this save the project, close p:IGI+, restart, and open the project. We are exploring the issue here.
  • When using pages, we are aware of an issue when using some 4K resolution displays, that results in being unable to edit values in cells. This appears to be a Windows issue and at present the only solution is to reduce the display resolution to HD 1920 by 1080, although we have successfully used higher resolutions, and setting the font scaling to 100%. We are exploring this issue.

List of know issues in (v1.22.0.2):

  • When moving samples between wells in pages, or when deleting wells, the sample well information for samples which change well assignment is not updated on the page. Closing and opening the page addresses this.
  • Scrolling in a page after project merging in Transform with sort and a sample set applied can cause the page to fail. Re-apply the sort to address this.
  • When a lot of graphs are open at the same time, or after long use of p:IGI+ sometimes you get no points shown on a graph, and a text error message saying “E_OUTOFMEMORY: Ran out of memory (****)”. To solve this save the project, close p:IGI+, restart, and open the project. We are exploring the issue here.

List of know issues in (v1.17.0.2):

List of know issues in (v1.14.0.3):

List of know issues in (v1.11.0.3, fixed in v1.13.0):

List of know issues in (v1.4.0.3, fixed in 1.7.2):

List of know issues (in v1.2.1, fixed in v1.4.0.3):

List of know issues (in v1.1.3, fixed in v1.2.1)


 

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