User Guides > p:IGI+ User Guide > Help > Known Software Issues

Known Software Issues

Release version:

p:IGI+/Metis version 1.28.7.0  
Known issues 
  • The “Sitka” font family does not work when copying graphs – it displays fine, but the graphs will not copy correctly. We advise users to not use this font family, which has some known issues in Windows. 
  • When a lot of graphs are open at the same time, or after long use of p:IGI+ sometimes you get no points shown on a graph, and a text error message saying “E_OUTOFMEMORY: Ran out of memory (****)”. To address this save the project, close p:IGI+, restart, and open the project. We are still exploring the issue. 
  • When using pages, we are aware of an issue when using some 4K resolution displays, that results in being unable to edit values in cells. This appears to be a Windows issue and at present the only solution is to reduce the display resolution.   
Installation issues 
  • Requires .NET framework version 4.8 
  • On first opening projects there will be delay, as the new and revised equations are calculated in the project. Once saved this will not repeat. 
p:IGI+/Metis version 1.27.1.0 
Known issues 
  • The “Sitka” font family does not work when copying graphs – it displays fine, but the graphs will not copy correctly. We advise users to not use this font family, which has some known issues in Windows. 
  • When moving samples between wells in pages, and when deleting wells, the sample well information for samples which change well assignment is not updated dynamically. Closing and opening the page addresses this. 
  • Scrolling in a page after project merging in Transform with sort and a sample set applied can cause the page to fail. Clear, then re-apply the sort to address this. 
  • When a lot of graphs are open at the same time, or after long use of p:IGI+ sometimes you get no points shown on a graph, and a text error message saying “E_OUTOFMEMORY: Ran out of memory (****)”. To solve this save the project, close p:IGI+, restart, and open the project. We are still exploring the issue here. 
p:IGI+/Metis Transform version 1.22.0.2 
Known issues 
  • When moving samples between wells in pages, and when deleting wells, the sample well information for samples which change well assignment is not updated. Closing and opening the page addresses this. 
  • Scrolling in a page after project merging in Transform with sort and a sample set applied can cause the page to fail. Re-apply the sort to address this. 
  • When a lot of graphs are open at the same time, or after long use of p:IGI+ sometimes you get no points shown on a graph, and a text error message saying “E_OUTOFMEMORY: Ran out of memory (****)”. To solve this save the project, close p:IGI+, restart, and open the project. We are exploring the issue here. 

 

© 2022 Integrated Geochemical Interpretation Ltd. All rights reserved.

search exit shift Show/Hide Sidebar Show/Hide Sidebar